the AA particular person within the AA terminal being very snide, when in reality I'd done every thing in my Regulate to receive towards the aircraft in a very well timed manner.
Hello，I desired to question questions on carry a cat in the U.S. to China, so I known as your Chinese service. The woman referred to as Annie picked my cellular phone. I asked my problem and she stated †there is no way†I mentioned another person told me it is feasible. She explained †They're lying†she did not give me any clarification. I made a decision to contact again, A different lady answered my simply call.
This agent was out of line and disrespectful. There was NO cause for her Frame of mind, especially when there was NO line and a handful of brokers standing in the counter like they had been ready and equipped to assist. Janet Ault
New flight from Austin to Ft Myers on which I'd requested wheelchair help did not present any jetway help and Unquestionably almost nothing in Ft Myers from aircraft to baggage declare and NOONE to check with.
I flew to Ireland on 9/fifteen/15 and returned on nine/25/15. This was my to start with Worldwide flight and my very first time and energy to fly in a few years. The staff were being great plus the foods was superior. Ease and comfort on the way in which in excess of was Alright as I had an aisle seat but was in the midst of five seats on the return flight and the person’s chair in front of me was the many way again (seemed a little even more again than some) and I used to be not able to enjoy flicks as it had been as well shut and could rarely place my tray right down to eat. When returning, I held watching for my bag and it just wasn’t there so went for the counter and inquire.
Also suggest that each passenger put there keep it up in measurement checker so all travellers are taken care of equitably.
I needed to vent my annoyance Along with the baggage problem with the airline. Almost everything else was very good, however the way my baggage was dealt with would make me Believe 2 times right before booking with AA again. I was charged $25 Each individual way visit site for one particular bag, not staying informed my bag could be carried on for no charge. To incorporate insult for the $fifty charged, my bag was weakened on the skin upon remaining returned to me.
We flew Virtually inside of eyesight with the place, and after that the captain arrived on and stated that the complex issue was performing up, and as opposed to landing exactly where our destination was, they needed to turn back to acquire it serviced by persons which could in fact make this happen.
To date you might have made us eliminate 24 hours of our holiday We work flat out for day off get the job done and of one's days have led to us reaching our desired destination A person Total Working day Later. Not a glad buyer and may distribute the word.
I have normally used continental airways and had altered to American but just after this incident I don’t Believe sick at any time fly along with you guys anymore a cockaroach on a airplain im confident Everybody on Fb would choose to no relating to this even the news quite discustin and unpleasant I believed airplains ended up pest contal cost-free.
After we last but not least been given an email reaction from American Airways, the full reaction time was around one hour. Although we waited one hour, we did acquire several responses to our initial question:
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On December 25, My a few sons And that i experienced a flight from Cleveland to Phoenix which was to depart at seven:50 having a prevent in Charlotte NC. At about 3 or four pm to the day of our departure, American Airlines delayed our flight which would make us overlook our link in Charlotte which experienced no other flights out to Phoenix that working day OR the following! And why the delay? No rationalization. So without any help from an AA consultant..(Nearly as if it was our fault) we identified another flight via Dallas…which remaining in one hour along with a half. We manufactured it to your airport but with One more rude AA consultant, (I comprehended it was fast paced with the holidays and all) I used to be certain which i could get my bag in Dallas considering the fact that we now experienced to invest the night time there. I requested him with regards to the tag that seemed like it absolutely was checked to Phoenix and he claimed curtly, you’ll just select it up in Dallas and recheck it in the morning. Perfectly the bag didn't ensure it is about the conveyer in Dallas. When I requested Yet another agent about this, he stated it absolutely was in an enormous room and it had been going out whenever we left in the morning. I explained to him I necessary it for my lodge remain, and he instructed me it might just take four hours to acquire it. Alright…nevermind…I’ll be again right here in 4 hours!!! So I still left for the Dallas lodge with out my luggage.. Acquired on our flight the following early morning and took off in time.
I would like to fly this Monday vs Sat but was advised I can be charged a fee. That’s outstanding , looking at I are traveling with American for more than six yrs and would under no circumstances look at traveling with anyone else at any time.